The Strategic Customer Success Manager engages customers to ensure value realization, satisfaction, and adoption of Imprivata solutions, while managing account strategy and renewals.

The Customer Success Advisor will assist customers with Imprivata products, resolve technical issues, and collaborate with cross-functional teams on process implementation and best practices.

The Customer Success Desk Team Lead oversees team operations, supports metrics achievement, mentors team members, and enhances customer experience through effective communication and strategic initiatives.