Implementation Lead

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

About the Role

We're looking for an Implementation Lead to drive and scale complex, high-impact partnerships across the Wise Platform in North America. You’ll lead the North America regional implementation team, setting the standard for seamless delivery of payment solutions while coaching and enabling others to reach ambitious growth goals. This role is critical to our mission of launching fast, scalable, and world-class integrations.

You’ll be at the forefront of expanding our products and partnerships in the region, working with some of our most complex partners. With a strong focus on revenue impact, solution quality, and long-term growth, you'll collaborate cross-functionally to manage both technical and strategic implementations, shape scalable delivery models, and ensure operational excellence.

What You’ll Do

• Create a regional implementation strategy that aligns to our regional business goals and support its execution and evolution.

• Own all facets of implementation in North America, responsible for the team hitting KPIs and helping drive to business outcomes 

• Coach and develop the team to deliver multiple complex integrations across products and large-scale partners.

• Own all facets of project management in region, including identifying & mitigating risks and plan, prioritize, and manage competing project timelines with precision and foresight.

• Own implementation decisions and trade-offs, ensuring alignment across all impacted stakeholders.

• Maintain exceptional project governance with clean, clear data and no surprises.

• Build strong internal and external relationships to drive delivery and shape cross-functional collaboration.

• Act as the voice of Wise in partner conversations, influencing decision-making and alignment across stakeholders.

• Lead, coach, and develop a team of four, empowering them to deliver complex integrations across multiple products and partners.

• Foster a collaborative and high-performance team environment, encouraging professional growth and development.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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